Grant Pays For Tech Solution For Carer Charity

A North Wales charity is continuing to stay in touch with the army of unpaid carers it supports after receiving £21,000 in emergency funding.

Carers Outreach Service has been supporting unpaid carers aged 18+ in Anglesey, Conwy and Gwynedd since 1991 in response to the lack of support available for unpaid family carers.

The charity reluctantly had to remove their staff from hospitals and end their home visits because of Covid-19 but were determined to carry on helping people.

Chief officer Llinos Mair Roberts said: “A lot of the carers we see are looking after people in the vulnerable groups of Covid-19 so they’re more isolated than ever.

“We knew there was a massive need for our services and although we couldn’t see people face-to-face we turned to technology to come up with some alternatives.”

In order to make it happen the charity applied to the Steve Morgan Foundation for financial help and were awarded £21,000 from its Covid-19 Emergency Fund.

Steve Morgan has pledged to give up to £1m-a-week for the initial first 12 weeks of Covid-19 to help charities in North Wales, Merseyside and Cheshire continue to help the most vulnerable people in society.

Llinos said: “We were thrilled to get the £21,000. It allowed us to buy laptops for all the staff so they could work from home. We now use Zoom and Microsoft Teams to have our meetings.

“We have 19 staff and we haven’t needed to furlough any of them. We’re able to stay in touch with the carers we support and that makes such a big difference.

“Last week we were able to buy a paddling pool for a little boy who is happiest when he’s outside. We also had a call from an 82-year-old carer who said they only had enough food for one more night and we were able to help.”

According to Llinos up to 15 per cent of people have a caring role but it’s often hidden.

“We support in the region of 7,000 carers per year and the figure is increasing,” she said. “Being a carer is extremely lonely and stressful. It could be caring for a husband or wife with dementia or providing end-of-life care for a loved one.

“At Carers Outreach Service we provide information, emotional support, activities and respite care.  Thanks to the Steve Morgan Foundation we’re able to continue our good work through these difficult times.”

Steve Morgan, founder of the Steve Morgan Foundation, said: “There are millions of unpaid carers who are the glue that hold families and communities together. North Wales is very rural and a lot of the carers are looking after people in the most vulnerable groups of Covid-19. I’m delighted that we’ve been able to help them continue their work.”

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